Caring For Your Floor

Carpet

Vacuuming
Dry vacuum regularly – once a week is recommended , preferably using a plain upright suction vacuum cleaner.Turbo or revolving head vacuums may result in carpet getting a frizzy look.If you are using beater bar or adjustable head vacuums apply the lightest settings.

Soil and grit
The abrasive action of soil and grit will accelerate wear on your carpet. Household entrances should have mats to act as barriers. Better to leave most of the soil and grit on the mat, rather that walk it into the carpet. Regular vacuuming and cleaning is essential to keep your carpets looking good and to extend its life.

Stains VS Soiling
It should be noted that there is often confusion about the difference between soiling and staining, the majority of stain complaints are actually soil related. For example many sugar based spills such as soft drinks and coffee, leave a sugar residue after removal. The sticky residue readily attracts soil from ordinary shoe traffic and the resulting discoloured area appears to be a stain. The same thing happens when spills are cleaned with a detergent solution and the area is not sufficiently rinsed with clean water, leaving a sticky detergent residue. It is important to rinse thoroughly with water and blot dry after removing any spill. Wool carpets need to be kept dry.

SPOT CLEANING: DO NOT SCRUB.
Scoop up or blot as much of the spill as possible from the carpet, then continue to blot any residue with a clean white cloth or paper towel, always working from the outer edge of the carpet towards the center to avoid the spill spreading. Remember, do not scrub. For best results it is important to act quickly as stains left in for a prolonged period will set and be more difficult to remove.

Whilst this advice is order in good faith, no responsibility is accepted for claims arising to treatments listed, call a professional carpet cleaner immediately.

Hardwood

Preventative Care

The best hint to maintaining a newer floor for longer is to adopt a ‘no shoes’ policy. This therefore eliminates the possibility that dirt and stones are going to be walked through your house and potentially scratch the floor.

The floor must be regularly vacuumed (bristles down) or swept with an electrostatic mop as often as necessary, to remove loose dirt or grit to prevent scratching of floor.

Use only quality floor mops and thoroughly wash new mops to remove any lint remaining from the manufacturing process.

Never use steam mops on your floor. Never wax or polish your floor.

Use a damp mop only – avoid excessive amounts of water.

A floor cleaner made specifically for bamboo floors should be used.

Do not use abrasive cleaners, steel wool or scouring powder on your floor. Never use oil soaps, wax, soap based detergents or other household products to clean the floors. Where spillages occur immediate clean-up is necessary to avoid damage.

We highly recommend the use of door mats at all external entrances, to prevent the possibility of damage from abrasive particles that are walked in onto the floor. Do not use rubber based mats as the rubber may leach into the bamboo.

Moving furniture across your floor can lead to damaging the surface. Never slide or roll heavy furniture.

Use felt floor protector pads under any heavy and movable furniture, so that they can be moved easily without the risk of spoiling the floor. Do not use rubber as it may leach into the bamboo.

Install protective mats under office chairs or castor wheels.

In high traffic areas, use rugs or runners.Stilletto heals or damaged shoe soles can severely damage the floor.

Stilletto heals or damaged shoe soles can severely damage the floor.

Keep animal nails trimmed.

Keep your internal environment ventilated, protected from extreme sunlight and humidity to avoid distortion of flooring or fading.

Regular Maintenance

Wipe up spills promptly with a dry cloth or dry paper towel. For sticky substances, moisten the cloth slightly.

Like other flooring, bamboo flooring can become slippery when wet. Be sure to wipe up spills immediately.

Restoration or Repair

See your local Flooring Xtra store people to get advice on when, who and how to restore or repair your flooring.

Vinyl Care

Initial Care

Do not wash your new floor for at least 24 hours after installation, to allow the floor to dry and settle thoroughly.

Preventative Care

The best hint to maintaining a newer floor for longer is to adopt a
‘no shoes’ policy. This therefore eliminates the possibility that dirt
and stones are going to be walked through your house and potentially
scratch the floor.

The floor must be regularly vacuumed (bristles down) or swept with an
electrostatic mop as often as necessary, to remove loose dirt or grit to
prevent scratching of floor.

Use only quality floor mops and thoroughly wash new mops to remove any lint remaining from the manufacturing process.

Never use steam mops on your floor. Never wax or polish your floor.

Use a damp mop only – avoid excessive amounts of water.

A floor cleaner made specifically for vinyl floors should be used.

Do not use abrasive cleaners, steel wool or scouring powder on your
floor. Never use oil soaps, wax, soap based detergents or other
household products to clean the floors. Where spillages occur immediate
clean-up is necessary to avoid damage.

We highly recommend the use of door mats at all external entrances, to
prevent the possibility of damage from abrasive particles that are
walked in onto the floor. Do not use rubber based mats as the rubber may
leach into the bamboo.

Moving furniture across your floor can lead to damaging the surface. Never slide or roll heavy furniture.

Use felt floor protector pads under any heavy and movable furniture,
so that they can be moved easily without the risk of spoiling the floor.
Do not use rubber as it may leach into the bamboo.

Install protective mats under office chairs or castor wheels.

In high traffic areas, use rugs or runners.

Stilletto heals or damaged shoe soles can severely damage the floor.

Keep animal nails trimmed.

Keep your internal environment ventilated, protected from extreme
sunlight and humidity to avoid distortion of flooring or fading.

Regular Maintenance

Wipe up spills promptly with a dry cloth or dry paper towel. For sticky substances, moisten the cloth slightly.

Like other flooring, vinyl flooring can become slippery when wet. Be sure to wipe up spills immediately.

Restoration or Repair

See your local Flooring Xtra store people to get advice on when, who and how to restore or repair your flooring.